💵 Refund Policy
Effective Date: 09/01/2025
Last Updated: 09/01/2025
At Prosperity Tax Solutions ("PTS"), we take pride in providing accurate, professional, and trustworthy tax preparation and business services. Please read our Refund Policy carefully before engaging with our services.
1. Tax Preparation Services
- All fees for tax preparation services are non-refundable.
- Once your return has been filed with the IRS and/or state agency, no refunds will be issued under any circumstances.
- If an error occurs due to information you provided being false, incomplete, or inaccurate, Prosperity Tax Solutions is not responsible and no refund will be given.
2. Bank Products & Refund Advances
- Fees related to refund advances or bank products are established by third-party financial institutions and are non-refundable.
- Prosperity Tax Solutions does not control approval decisions or processing times.
3. Business Opportunity Program
- Fees for training, licensing, onboarding, or any business opportunity costs are non-refundable.
- All commissions earned are final once paid.
4. Exceptions
The only exception is if an error is made solely by Prosperity Tax Solutions in the preparation of your return. In such cases, we will correct the issue promptly at no additional cost — but no monetary refund will be provided.
5. Agreement
By using Prosperity Tax Solutions services, you acknowledge and agree to this No Refund Policy.
6. Contact Us
If you have questions about this policy, please contact us at: